Terms of service

These Terms govern use of tostitosti.com and purchases from TostiTosti LTD. By using the website or placing an order, you agree to these Terms.

Store details
TostiTosti LTD, 5 The Sheilings, Hornchurch, RM11 2QD, United Kingdom. Email: customer.service@tostitosti.com.

Online store
Our store is hosted by Shopify. You must provide accurate and current information when ordering and must not use the website for unlawful, fraudulent, or abusive purposes.

Products and pricing
We aim to describe products, availability, prices, taxes, promotions, and delivery information accurately. Images and colours may vary by device. We may correct errors, update information, limit quantities, or cancel an order where information is materially incorrect or stock is unavailable. If we cancel a paid order, we will refund the affected amount.

Orders and payment
Submitting an order is an offer to purchase. An order is accepted when we confirm acceptance or dispatch the goods. You confirm that you are authorised to use the selected payment method and that the billing information supplied is accurate.

Shipping
Delivery estimates are not guaranteed unless expressly stated. Risk passes as required by applicable consumer law. Please contact us promptly about lost, damaged, or incorrect deliveries.

Returns and refunds
Returns, cancellations, and refunds are governed by our Return and Refund Policy. Nothing in these Terms limits statutory consumer rights.

Intellectual property
The website, branding, product descriptions, images, and other content are owned by or licensed to TostiTosti LTD and may not be copied, reproduced, or exploited without permission, except where permitted by law.

Third-party services
The website may use or link to services provided by Shopify and other third parties. Their separate terms and privacy practices may apply.

Liability
Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud or fraudulent misrepresentation, or limits statutory consumer rights. Subject to those protections, TostiTosti LTD is not responsible for indirect or consequential losses that were not reasonably foreseeable.

Privacy
Personal information is handled in accordance with our Privacy Policy.

Changes
We may update these Terms by posting a revised version on this page. Changes apply from publication and do not reduce rights attached to orders already accepted.

Governing law
These Terms are governed by the laws of England and Wales. Consumers retain any mandatory protections and rights to bring proceedings available under applicable law.

Contact
Questions about these Terms should be sent to customer.service@tostitosti.com.